Privacy Policy

Effective Date: December 16, 2025

Creative Foundations, Inc. ("we," "our," or "us") values your privacy and follows all required practices to protect your information, including compliance with HIPAA for any Protected Health Information (PHI).

1. Information We Collect
- Personal details (name, phone, email)
- Service-related information (appointments, inquiries)
- PHI when necessary for providing care

2. How We Use Your Information
- To provide home health services
- To send SMS reminders, updates, and support messages
- To respond to inquiries

3. SMS Messaging Compliance
By opting in, you agree to receive SMS messages related to your account and our services.
- Message Frequency: Up to 4 messages per month
- Message and Data Rates: May apply
- Opt-Out: Reply STOP to unsubscribe
- Help: Reply HELP for assistance
- Privacy Policy: See this page for details

4. Data Sharing Restrictions
- We do not share your personal or mobile information with third parties for marketing purposes under any circumstances.
- We do not transfer your personal data to any external organizations under any circumstances, even with your consent.
- Data sharing is strictly limited to essential business operations and never for marketing.

5. Prevention of Unauthorized Data Sharing
We have strict internal policies and technical measures in place to prevent unauthorized sharing or disclosure of your data.

6. HIPAA Notice
We follow safe and required practices to protect PHI in compliance with HIPAA. PHI is used only for treatment, payment, and healthcare operations as permitted by law.

7. Your Rights
- Access and request copies of your information
- Request corrections
- Withdraw SMS consent anytime

8. Contact Information
If you have any questions about this Privacy Policy or wish to contact us regarding your data or SMS registration, please contact us:
Email: support@creativefoundations.org
Phone: (740) 555-1035

9. Changes to This Policy
We may update this Privacy Policy from time to time. Please review it periodically.

Terms & Conditions (SMS Program)

By registering, you agree to receive SMS messages related to your account and our services, including appointment reminders, service updates, and support inquiries.
- Message Frequency: Up to 4 messages per month
- Message and Data Rates: May apply
- Opt-Out: Reply STOP to unsubscribe
- Help: Reply HELP for assistance
- Privacy Policy: https://creativefoundations.org/privacy

Campaign Description (for 10DLC)

Creative Foundations, Inc. is a home health provider. Clients opt-in by texting JOIN to +17408551035 to receive appointment reminders, service updates, and support messages. You will receive up to 4 messages per month. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe. See our Privacy Policy at https://creativefoundations.org/privacy.

Opt-In Message Flow

Opt-In CTA:
Text JOIN to +17408551035 to receive appointment reminders and service updates.

Confirmation Message:
Thank you for joining Creative Foundations Alerts. You’ll receive up to 4 messages per month. Message & data rates may apply. Reply HELP for help, STOP to unsubscribe. Privacy: creativefoundations.org/privacy.

HELP Response:
Creative Foundations SMS Support: For assistance, call (740) 555-1035 or email support@creativefoundations.org.

STOP Response:
You have unsubscribed from Creative Foundations SMS alerts. No further messages will be sent.